0333 2421 996

Trusted UK Telephone Answering Service

Professional.Personal.
Part of your team.

Proudly UK-based. Your calls answered right here in Northamptonshire

Never miss a call again

Your calls = Our priority

Cost effective, reliable support

When you can’t answer... we step in

Service so good callers will think it’s you

Your new friendly, professional team

24/7 answering, all day every day

Great customer service... its what we do

Packages starting at only £30 per month

Don't believe us?... let us prove it to you

Try us for Free Call us Today Find out More

Why Choose SinglePoint Calls

Open 24/7 | Single Point Calls

Open 24/7

Answering calls 24/7 365 days a year

UK Based | Single Point Calls

UK Based

All our PA’s are based within Daventry, Northamptonshire

Trustworthy | Single Point Calls

Trustworthy

Trusted to handle over 1.5 million calls, chats and emails for our clients

Affordable | Single Point Calls

No Hidden Fees

All inclusive, straightforward pricing starting from just £30 a month. No hidden charges, no surprises.

Single Point Calls

Secure

GDPR compliant, ISO 9001 and ISO 27001 certified, Cyber Essentials accredited.

Single Point Calls

Reliable

Our robust systems mean your service never stops, even in an emergency.

Single Point Calls

Personal Service

We take the time to truly understand your business and your values. Our dedicated PAs build genuine rapport with your customers, so every caller feels recognised and valued.

Single Point Calls

Seamless Integration

Our team and technology can integrate with your CRM and business systems, making sure your calls, messages, and appointments flow smoothly into your existing processes.

With SinglePoint Calls, you get a 24/7 UK-based team that feels like a natural extension of your business. Our dedicated PAs are experts in their field, available day and night to support you just like an in-house team, but at a fraction of the cost. With features like caller recognition, seamless technology integration and bespoke packages with transparent, all-inclusive pricing.
Your business is guaranteed to never miss a call again!

Client Testimonials

We use SinglePoint as an overflow call management team for two of our companies, our clients get a feeling as if they are speaking to one of our team members. Highly recommended.
Rohit, Consultancy Firm
Can't rave enough about these guys! They are a vital part of our offering now and ensure that we never miss a call. The biggest part for us finding a suitable supplier was that they were friendly and merged to be part of our team - Singlepoint do exactly that. We regularly have customers compliment us on the person answering the phone.
Luke, IT Support Company
We moved from Moneypenny to SinglePoint Calls in 2023 and honestly wish we'd done it sooner. SinglePoint handle thousands of calls daily, live chat and our online bookings. Professional service that actually understands our business. Made a real difference to how our customers feel about us. Can't recommend them enough.
Teri, Social Care Company
We've been using SinglePoint Calls Ltd and their service is truly AMAZING! We’ve had so many people call us saying, "The person I spoke to was fantastic!" 🙌
Charlie, Consultancy Firm
As a builder, I'm constantly up and down ladders or driving between jobs. I can't always answer my phone! SinglePoint Calls gave me a local number and they answer every call, take detailed messages. Since I started with them, my work's gone through the roof because they're catching every enquiry that comes in. Brilliant service! Every tradesman should use them.
Alex, Building Company
As a new vinyl wrapping business and still working, I can't miss calls. SinglePoint Calls answer professionally and friendly every time,Giving a good first impression has helped my business grow!
Aleks, Vinyl Wrapping Company
We’d like to extend a massive thank you to Singlepoint Calls for their outstanding service over the past six months, supporting us with call handling throughout the build-up and delivery of Davfest. Their professionalism gave us the confidence to hand over our inbound communications, knowing that no vital information, leads, or contacts would be missed. This allowed us to focus fully on delivering the biggest music festival the town has ever seen. We’ll continue to use their services as we grow Lockdown Events and expand our calendar with more events, confident that our communications are being handled professionally and efficiently.
Scott, Events Company

Our Services

Telephone Answering

Never miss a call again. Our UK-based team answers calls in your company’s name, takes messages, and handles queries exactly as you would—24/7, 365 days a year. Every caller gets a professional, personal experience, and you get peace of mind.

Virtual Switchboard

Direct your incoming calls to the right person or department—without needing a full-time receptionist. We route, transfer, and manage calls using custom scripts, so your business always sounds polished and organised.

Live Chat

Engage website visitors instantly with our live chat support. Our UK-based team responds to queries in real-time, captures leads, and resolves issues quickly, helping you convert more visitors into loyal customers, even outside office hours.

First Line IT Support

Offer your customers immediate technical help with our first line IT support. Our team handles basic troubleshooting, ticket logging, and escalation, keeping your business running smoothly and reducing downtime for your clients.

Admin Support & Appointment Scheduling

Let us take care of your diary and admin so you can focus on what matters most. Our PAs book, reschedule, and confirm appointments using tools like Calendly or Boosky, ensuring your schedule always runs smoothly. At the same time, we handle data entry, document management, inbox triage, and other routine admin tasks—keeping you organised, efficient, and free from double bookings or paperwork headaches.

Dedicated PA

Get a real team member, not just a call handler. Our dedicated Personal Assistants are trained on your business, integrate with your team, and handle calls, admin, and more like an in-house PA, but flexible and cost-effective.

Virtual Recruitment Screening 

Streamline your hiring process with our virtual recruitment screening service. We pre-screen candidates, conduct initial interviews, and provide you with live, detailed feedback, saving you valuable time and ensuring only the best reach you.

Outbound Calls 

Let us handle your essential outbound calls, such as appointment reminders, customer follow-ups, or information gathering. Our team delivers each message professionally and accurately, ensuring your clients feel valued and informed.

Free Trial

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Useful Links

Contact Us

0333 2421 996

hello@singlepointcalls.co.uk

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