SinglePoint Calls – Telephone Answering Services

Never miss a call again!

Our 24/7 UK based team can offer the support you require, no matter the size of your business. We ensure your customer receives an exceptional level or service. With bespoke packages and unmatched customer service, we guarantee you will never miss a business lead again!

All our packages include:

24/7 365 days service as standard

Divert Number

Allows you to seamlessly redirect your calls to our team!

OOH Voicemail

Receive voicemails straight to your inbox.

VIP List

When VIP clients call, we roll the red carpet!

Block List

Block unwanted or spam calls.

Instant notifications

Receive SMS notifications for urgent calls or enquiries.

Transfers

Seamless transfers of your calls, to your department or team members.

No charge for sales calls

Handle sales inquiries without any additional cost.

Unlimited updates

Keep your call system up to date, with unlimited updates to your system.

Service pricing

SME Telephone Answering

SMEs can focus on important tasks without worrying about missing crucial calls, missed opportunities, frustrated customers, and lost revenue.

Packages:

£15.00 for 20 minutes
£45.00 for 60 minutes
£67.50 for 90 minutes Most Popular

Get a quote

Larger Packages

Require additional minutes to cater to your business needs?

We've got you covered with our larger packages.

Get a quote

Custom Packages Available

You can also tailor services to meet your specific business needs.

Whether it’s holiday cover, extended hours, specialised handling, or other unique requirements, we’ve got you covered!

PAYG packages are available.

Get a quote

Other benefits to using SinglePoint

24/7 Telephone Answering

Round the clock telephone answering.

Weekend Cover

Evening and Weekend cover. Extend your business hours to include evening and weekends.

SMS Notifications

Have multiple people receive SMS messages for urgent calls.

Number to Advertise

Promote your business with a professional number of your choice!

Calendar Integration

Seamlessly sync your calendar with our team to allow for efficient scheduling.

Portal Access

Manage your availability status, contact information and view message history.

Transcribed Voicemails

Convert voicemails into text, sent via email.

Reports

Detailed analytics to track call volumes and trends.

Call Recordings

Access to call recordings, on hand when you need them.

Custom Forms

Gather specific information from your callers using our custom forms.

OOH IT and ticketing

We can book you meetings, taxis, hotels, manage your diary, keeping you focused on what really matter.

White Label

Branded email and text communication.

Get a Quote

The best way top get a quote for your business needs is to call us on: 0333 2421 996

Customise your package by selecting the services you need and entering your required minutes. Let us know how you would preferred to be contacted and we'll share a personalised quote tailored for you.

24/7 Telephone Answering

Personalised 24/7 call answering, 365 days a year.

UK Based Call Centre

All of our call handling is based in the UK.

Useful Links

Contact Us

0333 2421 996

hello@singlepointcalls.co.uk

Web design and developent by Greensplash Design

Company No: 14525658